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Home - Return Policy| Our esteemed clients, in order to make sure you do not have trouble when shopping on our site, we make a return policy, please have a look before you place order. |
1、We do not accept refunds & exchange unless there is a defect in the items that makes it unusable, but you need to apply refund & exchange within 7 days after you received the goods, otherwise we do not process it. |
| 2、If the goods are confirmed for bad quality, we accept refunds & exchange, if exchange, it only can be exchanged for goods of the same style or same price. |
3、We do not accept refund & exchange for size so please check the sizing carefully before you place order. |
| 4、Because of lighting, there will be color difference of actual color and photo color, we do not refund for color difference. |
5、We accept refund & exchange for individual defective product in your order. |
| How to return items |
| If you are returning item because it is defective, or because of a mistake on our part, please feel free to contact us and we will accept return goods & exchange. |
1、The product must be post-marked no later than 7 business days from the day you received it, at this time you need to inform us if you want to return & exchange, including your order NO. and the reason you want to return or exchange. If the goods have been defective, |
2、The goods should be return in perfect condition in the original packaging indicating whether you require a full refund or exchange. Due to the nature of our products hosiery cannot be accepted for refund if the item has been used or the package opened. |
| 3、After we confirm that you can return the goods by EMS,DHL, and you must email us with a tracking number after your product has been sent out. |
| 4、After we received the goods which you return, then we will process the refund or exchange for you.We accept paypal refund the amount. |
Thanks and enjoying shopping on our site. |